Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
No
Reservations
No
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02/27/2024 - MenuPix User
01/11/2024 - MenuPix User
06/07/2023 - Carmen Rodriguez
The best customer service everyone is always smiling. The food is hands down the best in virginia beach. This comfort food brings back childhood memories from the tamales to the tacos and dessert. I recommend this 10 out of 10 .
02/22/2023 - MenuPix User
I am away from home. Visiting my sister in Virginia who is In the ICU. She wanted tacos and today was such a big day for her! She was able to get her oxygen levels reduced after 6 days of being admitted into the hospital in intensive care. She was also able to eat for the very first time in 6 days and she was so excited to eat tacos specifically.
We decided to order some tacos from No. 1 Taco in Virginia and we were greeted with the most disgusting acknowledgement while attempting to place an order and obtain clarification on the price difference for guac!!!
Yes, GUAC! A simple response that could have been as easy as “the price difference for the 4 oz is .. and the 8 oz is…” but instead we were informed “you should look at the menu and call us back. Most people look at the menu before placing an order” followed by “I can just cancel your order” and a disconnected call. This was entirely after I had already placed my order for my main entrees.
During this entire time, I as the consumer treated this establishment with kindness, politeness, and at no point did it need to escalate to the extreme of having the OWNER JENNIFER state that she would cancel our order and hanging up the phone.
This is disgusting. Not just of myself but to a patient of a nearby hospital who had no eaten in 6 days and JUST WANTED tacos !!! My sister has gone through so much the past few days and she had to witness all of this today.
I am hurt. I am disgusted and i am furious enough to spend all this time writing this review.
I can’t believe I am even wasting unnecessary energy and time into this knowing that I have so many other important things that require my attention.
Customer service is very poor and it is ran by an individual who prides theirselves on disrespect, belittling the customer and rudeness.
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