Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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10/17/2021 - MenuPix User
Was looking forward to visiting this place for sushi and Korean food while visiting our Baylor kid. Extremely disappointed with the service and mistakes during the night. Ordered some sushi, short ribs and poke bowl. Food was adequate although like others have said, there were boxes and clutter strewn all over the dining area. Our biggest complaint was with some of the staff and the fact they they would not own up to their mistakes and correct problems. We ordered short ribs which came without rice and side dishes. We asked someone if it should and they said no which was strange in that a dish would come with just meat with no rice but we didn’t want to complain and we kept on eating. At the end though, we were again curious so we asked another employee. She said yes it should have came with rice and apologized. We were fine with that and was just going to let it go but then we find a hair in our poke bowl while finishing up so we went to discuss that with the cashier. At that time, we brought up the fact that no rice was provided with the short ribs. That cashier again contradicted the second person saying no rice is provided although the menu and what we paid was for the dish to come with rice. She continued to argue coming with all kind of excuses and at the end, we just left not wanting to escalate but vowing never to come back. We get back home and then find that the cashier also made another mistake, mistakenly charging an item twice. The inflexibility of the cashier, not getting what we paid for, hair in the poke bowl and being mistakenly charged twice for the same item are reasons we will not be back.
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