Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
Cuisines:
Vietnamese,
Soups
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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03/06/2024 - MenuPix User
04/22/2021 - Leo
Always excellent
04/01/2021 - LeoS
Always good
11/12/2020 - MenuPix User
We went to dine there one night at the restaurant.
There were some people having their food already.
After we ordered 3 meals for us, I saw two other people came. A guy and a couple.
There were some people who also sat waiting for taking out orders. Two women left without food for whatever reason, then my daughter said we should leave as well. But I trusted the Google reviews and stayed.
We were the first customers ordered as I mentioned, my kid had food and I was in shock how bad it was. Orange chicken, only rice and chicken. Lo mein noodle but it was not Lo mein, it was skinny like chow mein noodles. very disappointed that cost 12 dollars. I could make one like that at my home.
She totally forgot to serve my food, she had to deal with to go customers, or Uber eats whatever that was her priority.
She served everyone who came after us. (except my kids) and she finally came with my pho from the kitchen. She put that on the table and decide to deal with young 3 ladies told her the restaurant made an order mistake.
She left my food for a while, dealing with them. I was thinking when she will realize I was the first and served the last, and left my order on table when she will bring it?
It won't taste the same if she leaves noodles like that. I stood up and asked her, interrupted the ladies having issues to communicate with the lady.
She said "Oh! yours?!" My kids already eat half of their food and I totally lost my appetite, told my kids we are going to go home.
I told her I want to take this home. (I could decline but I know how hard it is as a second language speaker to live in the US, and I tried my best to nice to her) she said it's okay, I do for you and she left my noodle with small containers obviously don't fit. Noodle is in the soup, it will be bad texture if not separate! That was my inside voice, but I politely asked to give me another cup. She keeps saying sorry but still dealing with these young ladies.
My kids got upset so I left the car. Meanwhile, there is a guy coming out from the restaurant happened to parked next to me while the wife and children were waiting. they were eating next to our table before we ordered.
He said he will never come back because he said (she throw the cup to him when he asked to go box without a plastic bag.) to his wife and I jumped the conversation. I felt relieved that it was not only me feeling it is bad service and over-priced.
I went back and told the kids to leave. They still waiting for the boxes!!! OMG!!!!!
She didn't bring my kids' to-go box, either. we waited for her to give us to-go box after I came back from the parking lot.
It was about looong 7min then I get really upset. I went to her and asked the boxes. she still kept saying sorry, and then some man was yelling to her from the kitchen, it was chaos...
If this is not good timing to dine in, because of the covid, why they open as dine in? She cannot work by herself!!!!
Overpriced food and she cannot handle herself with an angry chef in the kitchen. I am not sure she just had a bad day but I worked as a waitress here in the US, I know who came first at least. If we made mistake I would give some compensation because I want customers to be happy and come back for the food. Anyhow, that was a terrible experience, my kids were mad at me for taking soggy noodles that I had to throw away as soon as we get home, I tried but it was soggy, and no longer good. I paid 12 dollars for each meal. I still cannot believe the review is so well, it is too expensive and not a good atmosphere they give us. Again, I know I have been a waitress at a restaurant, struggling to communicate with customers for a while, but I tried to master all English I need to give customers satisfaction. I think it will be better if she has more help, at least someone can answer the phone while she is serving to dine in by herself. I will NOT recommend this place. it is just overpriced even if it was good services. I didn't want to even give one star. I want to give 0 STAR after I read others' reviews. That is just a scam to me.
06/17/2020 - MenuPix User
Good food at reasonable prices.
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