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Charlie's

($)
83% say Yum
251 people voted
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703 Motter Ave
Frederick, MD 21701 (Map & Directions)
Phone: (301) 620-9876
YUM
83% say Yum
251 people voted
Cuisine: American, Asian
Neighborhood: Frederick
Website: www.charleyrestaurant.com

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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking

Good for Kids

Reservations

Outdoor Seats

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Reviews of Charlie's

J posted on 03/30/2014

review_stars
Speaking from a customer Service Stand Piont, this business is not very apt to the "Treat your customers good". A<br /> <br /> Let me be brief but help you to understand my frustration.<br /> <br /> The end of my term in college, been busting the books all day.. Finally I get hungry. <br /> <br /> I call this Chinese restaraunt that I love, because of the good taste in their food. <br /> <br /> I buy $10 worth of food. The lady taking the order states that I would have to buy one more thing to get it delivered because it is a $12.00 minimum. So, I say well than give me a Pepsi and a red bull. The total is now $20.00. I get my food and no drinks. <br /> <br /> I call for my drinks to be sent to me... She says I don't get a drink. I explained to her what she just said to me an hour ago as far as my order... I calmy ask her to please just send my drinks.. She then states that I am not getting a drink and starts yelling at me. "You want a free drink, is that it?" I say mam, this is what I ordered. I added to the order so it could be delivered.. She said still yelling "you didn't get a drink". I than knew I wasn't getting anywhere and as for the manager. She keeps on telling me I did not order a drink. At this point there is no talking... I took her tone and said Please let me speak to your manager... She said no he is not here.<br /> <br /> <br /> BADDDDD! Never been treated so rudely.<br /> <br /> This is not the end of this!

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Speaking from a customer Service Stand Piont, this business is not very apt to the "Treat your customers good". A<br /> <br />... read more

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