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Riverhouse Grill

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195 Woodcleft Ave
Freeport, NY 11520 (Map & Directions)
Phone: (516) 608-2906

Cuisine: Grill, American, Sandwiches
Neighborhood: Freeport
0% say Yum
2 people voted
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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking

Good for Kids

Reservations

Outdoor Seats

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Reviews of Riverhouse Grill

J posted on 07/27/2014

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This restaurant is HORRIBLE!!!  The first sign that we should have walked out was the dirty utensils that we noticed, unfortunately we decided to give River house grille a chance. The service is TOTALLY unacceptable!! The staff seem as of they come to work just to socialize with eachother!! Way too much talking and joking with each other instead of tending to the paying customers. They conjugate at the front bar area, laughing and giggling, at times even eating! Our waitress chose to stand there at the bar and eat her food rather than bringing us a dessert menu which we requested 10mins prior to that.  The food was horrible, blain and dry, which we complained of 36mins into our dinner, when the waitress finally come over to see "how we were doing!" More than once we had to ask other servers to assist us!  Since I was still starving after that horrible entree, I decided to order some ice cream, hoping to enjoy at least something...... AND again another bad mistake. The ice cream must have been unthawed and rethawed at least 10x!!! It was like an icy and tasted like it was frost bit, I complained to the waitress and her response was "Most people don't order ice cream".... I get it, but regardless a restaurant should go through their stock and discard anything that isn't fresh!!! By the way, the waitress was Stacey and I WOULD NEVER STEP FOOT IN RIVER HOUSE GRILLE EVER AGAIN!!!!!! POOR SERVICE AND POOR FOOD!! Totally unacceptable!! DON'T WASTE YOUR MONEY!!!!

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