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Los Portales

($)
74% say Yum
43 people voted
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2071 N Mall Dr
Alexandria, LA 71301 (Map & Directions)
Phone: (318) 443-5556
YUM
74% say Yum
43 people voted
Cuisine: Mexican, Latin American
Neighborhood: Alexandria

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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Yes

Good for Kids

Reservations

Outdoor Seats

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Menu Highlights

Reviews of Los Portales

review_stars 06/18/2015 - Elaine
ive never eaten in a soup kitchen but I'd be willing to bet the food and the service would be exponentially better! I am absolutely certain that no special care goes into the food prep or presentation. It didn't look appetizing and it didn't taste like anything special at all. The salsa looked and tasted like puréed tomato sauce...no onions, no jalapeños, no cilantro, no cumin, no nothing! My sisters nacho grande plate looked like a child's plate....again no onions, tomatoes, olives, cheese sauce, jalapeños, or anything that makes a chip a nacho! They even made the child's plate a complete disappointment. Not edible! I would only recommend this restaurant to the people who work there! Maybe if they tasted the food they would shut their own restaurant down!<br />

review_stars 12/17/2012 - Denise
I've never been disappointed. It's generally consistent, hot and quick plates and so much better than fast drive-through food. Staff is always professional. Pricing is good. While I could see a food connoisseur finding fault, 4 stars because of price, quality, selection and wait time for a quick sit down and get served lunch.

review_stars 05/06/2011 - Mr Smith
This was a horrible experience and waste of a lunch hour. The staff was all authentic for a Mexican resturant but rude, just not polite at all. The food came fast, maybe 5 minutes on a Friday lunch rush. Nearly every table was full-and I just don't get it. I ordered the fajita plate. The meat was obviously cooked earlier in the day and the plate was not sizzling. The beans were a soup on the side plate, and were gone in 4 fork fulls on the fajita. The rice was just rice and food coloring boiled in chicken stock. The portions were not bad, but poor quality. I ordered the queso dip, $3.50 for a cup of velveeta and cream of chicken soup. The chips were oily and the salsa tasted like ketchup. I ordered some fresh jalepenos to spice up the ketchup dip, and they brought me sliced jalepenos like you buy from wal-mart in a jar-for $1.50 extra on my ticket.Paying was another poor experience, as the manager who was ringing up tickets wouldn't even say hello after 2 attempts to make conversation, and their credit card machine wasn't working so he had to write down my visa info.I wouldn't recommend this resturant for my dogs.

review_stars 01/12/2011 - Jeff Wilson
The food is terrific! The chips and salsa is great. The Queso(cheese) sauce is the best! The service is very friendly, quick, and efficient. This is our family's favorite Mexican restaurant.

review_stars 09/19/2010 - Jake
Food wasn't good but the one good thing is that they are fast at giving you your food and drinks.

review_stars 09/30/2009 -
The food is awesome, but the service is better! If your glass is half full, they will top it off continuously! Chips and salsa is delicious and constantly refilled too!

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