This restaurant has been reported as permanently closed. Click here if it has reopened.
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Cuisines:
Burgers,
Sandwiches
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
Yes
*This restaurant has closed. If this restaurant is open or has reopened, just let us know.
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07/19/2010 - N.H.
I have never had a problem at Billy Bob's... until today. The first time they made my order, they put cheese when I did not order it. I came back around the drive-through and they remade it for me with no cheese. However, when I checked that order, they had left off the jalepenos that I had asked for. By this time I was irritated, so I pulled into a parking spot and walked up to the window. Here's how that conversation went:
lady at window to Tony: "Hey, that ladys back again"
Tony to me: "How can I help you?"
me (calmly): "I don't know what the problem is because I never have a problem when I come here but there are no jalepenos on these burgers"
Tony: "I took your order and you didn't order jalepenos"
Me: "Yes, I did"
Tony:" NO, you didn't"
Me (completely in shock that he was talking to me like that and actually arguing with a customer): "I can't believe you're talking to me like that! You know what, I don't want the food anymore, just give me my money back."
Tony: "Fine, but I took your order and I know that you ordered cheese and not jalepenos."
Me (realizing that I still need the food that my husband asked for, changed my mind and asked for the food): "Just put the jalepenos on there"
Tony: "Oh so now you want the food?!"
Me: "yes"
He grabs my bag and walks to the back where I can't see him...
He came back to the window with my food.
Me: "You charged me for cheese, I want my money back for that"
Tony: "Oh, you want the money back! We'll just do this... (huffed his breath)"
He gave me the money back for my whole order and with a smart attitude told me to have a nice day.
That's not the end. I get home and open up the burgers, he had put two BIG handfuls on jalepenos and sloppily threw them on both the burgers!
I will never go there again!
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