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Reviews of C & L Burger Bar
08/23/2014 - Ro
Went to C & L Burger Bar the week or 8/04/14 . It is off exit 49 in Castle Rock, Wa. It was a nice day and there was a good crowd at the burger joint. Now this is the first time I have tried to eat here. I have lived here locally for 5 yrs. now. Thought I would spend my money locally. Small parking area. Small seating area. There were two empty seating areas inside. Placed my order for a bacon cheese burger, fries and a coke. My friend ordered a patty melt with fries and a milkshake. Took a seat at one of the four booth inside. Waited, and waited. Felt like we waited to long. Also I believe I was bumped in my order. Many people getting food that showed up after I ordered. Don't know if they take orders over the phone or what. Plus they do have a drive-thru. When I was about to get up and ask about my order, my order was brought out. I had my coke, but the shake never got made when the order was placed. So at the last minute they made the shake. As I looked at my burger, my friend looked at his patty melt. The patty melt looked like a hamburger. No rye bread, onions that looked like chillies my friend said. And the patty was burnt. Looked smaller than a McD's patty as well. My friend took it up to the counter and told them he didn't want it. It was burnt pretty bad. They ended up making him a new one. When they brought it to the table I was finishing with my burger, which was also burnt. Just not as bad, plus I was hungrier then my friend. He refused it and told them that they had wasted his money and time. C & L never offered to refund his portion of the meal. They even kicked him out of the restaurant because he swore at the waitress that didn't have a clue as what to do. First they remade his meal without asking if he wanted another patty melt or a refund. By this time the lunch crowd was arriving. It could be another 30 mins. or so before it was done. I mean they have a drive thru as well. And you know they get served first. I spent close to 20.00 for the meals. I felt like I was cheated out of my money, my friend was cheated out of a good lunch.
The restaurant employees high school girls to cashier and what not. Did not see an adult manager in the restaurant that should have stepped in to resolve this.
I just want to make you aware that you may have to wait a bit for a overpriced, overcooked burger and fries. Plus, I did see people leaving because it was taking to long just to get to the counter. Not because of the amount of people, but because of the lack of professionalism for a business that has been operating for the length of time it says it has.
It has a poster with the history of the restaurant. Not the original owners. Been bought and sold 3-4 times.
I will not return for any reason at this point.
This is a true experience, not a fake review.
05/21/2014 - mikey
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