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China City

($)
76% say Yum
37 people voted
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442 Carolina Ave
Chester, WV 26034 (Map & Directions)
Phone: (304) 387-9868
YUM
76% say Yum
37 people voted
Cuisine: Chinese, Asian
Neighborhood: Chester

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Restaurant Photos

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Restaurant Description

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Hours: Mon-Sat: 11am - 10pm, Sun: 12pm - 10pm

Delivery
No delivery

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Yes

Good for Kids

Reservations

Outdoor Seats

More

Reviews of China City

review_stars 09/06/2014 - Jennifer Temple
Very clean and making good food

review_stars 09/06/2014 - Jessi Rice
The food is great and fresh, the cashier is very friendly to me because I am the new customer. I ordered general tao's chicken and chicken lo mei. I would come back more and re recommend everyone to try there.

review_stars 02/24/2014 - Myndi
I just had the WORST customer service experience of my life with this place!! I called and placed an order and when I finished the lady very rudely asked, "is that all". My reply was "yes" and she said "30 minutes" and abruptly hung up before I was able to ask for a total! Ok, no biggie. I'll just wait until we pick it up. We are currently without a car and the person that we prearranged to take us had an emergency come up and was no longer able to do us the favor. I immediately called them back to cancel the order (keep in mind it was only 10 minutes and I was told the order would take 30). I apologized to the lady and explained the situation. She very rudely said, "well you're food is done!" I apologized again and told her that I have no way to come pick it up and apologized AGAIN! To this she said, and I QUOTE, "OH FUCK YOU!" and hung up on me!! I was shocked to say the least! I immediately called back to speak with a manager and was hung up on, so I called from a different number. Before I could even announce who I was, I could here her screaming and cursing in the background the entire time I was on the phone with the man that answered! I of course was very upset and informed him that they need to learn good customer service and how to run a business and control his employees. What did he do?! He also hung up on me! I will never order from this place again and I implore anyone who holds good customer service as a high standard also to avoid this establishment.

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