Delivery
Yes
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
No
Reservations
No
Cuisines:
Pizza
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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04/03/2024 - MenuPix User
02/20/2024 - MenuPix User
11/07/2022 - Ana Villanueva
Service and consideration effing awful. I am still pisssed. I had to place a future order for my daughters for her birthday so she could have pizza with her class. I ordered Nov. 2 at 10am to have it delivered Nov. 7th at 11am because her lunch is at 11:35 and parents we all know these kids have a set lunch time and then need to continue class. How am I going to get an email at 10:37am stating it has been cancelled and no reason stated in it. I called the store and pressed the option for manager and a lady answers "papa johns were closed", i said um ok what time you close, she said were opening at 3pm today. i said ok i placed an order last week why am i getting an email just now that it is cancelled this is for my kids birthday part with her class who has a scheduled lunch at 1135. she said well it mustve not been here because i would have called yesterday to cancel it. i said no i have the email right here with the cancellation with your address. she said again i dont see anything here so it must be the wrong store because i have no record of it. i said thats not possible the confirmation and the cancellation receipt both have #1296 and this address. she said well i dont have anything i would have given you notice yesterday. I said fine bye, she responded mmhm and i hung up. how unprofessional is it to give someone a 20 min heads up that you are cancelling an order. an order placed last week, days in advanced. like my kids is expecting food. her class its at a set time and then they have to continue class. this was so inconsiderate and the lady had no sympathy and was rude. i placed an online order with days in advanced so things like this dont happen and i paid online so it was taken care of. Like i am all for understanding and being considerate with mistakes but damn. my brothers, fiance and parents and friends are all hearing me right now and we have no reason to want to order here or from this location again.
i will say I ordered from Mr. Gattis at 10:45am for the same amount of pizzas and helped me get a discount and had it delivered at my kids school by 11:15am so thank god for them and their polite and supportive staff.
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