Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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08/14/2020 - CHRISTOPHER HALL
came into this store admittedly having a rough day. Had to say goodbye to my little girl after her summer visit... waited 25 is minutes to get in. I ordered the grilled sirloin steak medium rare with a loaded baked potato green beans and corn. The steak when it arrived was barely over room temperature and slightly overcooked. I was willing to let that slide, tossing it up to my poor humor. However I requested salt and pepper of the server and he promptly disappeared for more than 10 minutes... i got up and went and got it myself at that point. When he saw me do so the server returned and made excuses about all his other tables being 6 tops. I used to wait tables at Texas roadhouse so I know what busy looks like before covid and this place was only at covid capacity... inform him that my food has now reached room temperature while I waited for salt and pepper and ask it to be warmed. This was the first chance to right the wrong. The same food was returned to me after being what I must assume was microwaved in the back. Its now warm but my steak is now well done... the potato is rubbery and tasteless and the veggies are what you expect them to be... clearly I'm unhappy but the server after a single refill of my ice tea in the hour I was sitting at the table le by now hands me the check as if everything is fine... no discount for the horrible food or any other attempt to correct the issue. The cashier didn't even ask how my meal was. Simply rung up the tab and took my 18 bucks. I dont expect her to know about the situation but don't you at least want the chance for a customer to let you know there is a problem? I cannot in good faith recommend this establishment. It will be a long time before im willing to try again...
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