Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Cuisines:
Seafood
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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05/04/2024 - Manuel W.
Good food and good people.
02/03/2024 - MenuPix User
01/11/2023 - MenuPix User
I had a terrible experience at Hungry Crab due to one of their bartenders acting very suspiciously with my debit card.
A friend and I went to have dinner and drinks at the bar. This was my fifth time visiting the establishment in the last two weeks. When we cashed out, the bartender took our cards and brought both of the checkout books to us -- but my friend's card was in her book while mine was not.
I searched through my entire purse and mentioned to my friend my card was missing. Another bartender overheard me then checked the register that is literally in the bar. My card and the bartender who served us were nowhere to be found. When the bartender finally showed back up, I simply asked her, "where's my card?" She rolled her eyes then walked off without a word. She returned from the front register (we were sitting in the bar are where there's a register). I asked her if she was supposed to check me out at the bar and she replied either register could be used. I nodded my head and left it at that. As she walked off, I could hear her say, don't nobody want your card," but I let it slide because I was excited to hang out with my friend.
As my friend and I were leaving, I turned back around to grab my receipt from the book. I walked to the bar, grabbed the receipt, and was walking out of the establishment when the bartender YELLED ACROSS THE ENTIRE RESTAURANT, "don't nobody want your card!" Literally yelled across the entire restaurant as I was on my way out the door. I turned around and approached her to address the issue, but she continued to say "don't nobody want your card," as she backed away into the kitchen. Pure comedy!
The fact that she went straight to "don't nobody want your card" instead of saying she mistakingly left it somewhere is what really made me feel something shady was going on. I've turned my card off and am now inconvenienced with having to ordering another one.
After talking to another friend about the issue, I called the restaurant to let them know I wanted a refund. I was told the manager Tai would give me a call. He called me, informed me there had been THREE other customer complaints about the bartender, but he refused to give me a refund. There is no way I should have paid for that meal after being completely disrespected by their employee.
Tai initially told me I could get 70% off of my next meal. But why would I feel comfortable using my card in an establishment where employees can act shady with my card and not face any recourse? He then said I could get a free meal, but that is not satisfactory to me.
If you decide to go to this establishment, be sure to take cash. They clearly don't take employees acting sketchy with their customers' cards seriously.
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