Hours
Open Today:
Closed
Monday10:00am
-2:00pm 5:00pm
-9:00pm
Tuesday10:00am
-2:00pm 5:00pm
-9:00pm
Wednesday10:00am
-2:00pm 5:00pm
-9:00pm
Thursday10:00am
-2:00pm 5:00pm
-9:00pm
Friday10:00am
-2:00pm 5:00pm
-9:00pm
Saturday10:00am
-2:00pm 5:00pm
-9:00pm
SundayClosed
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Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
Yes
Cuisines:
Asian Fusion,
Japanese,
Korean
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
No
Restaurant Description
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Restaurant Photos
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Write a Review for Restaurant Kenichi
Reviews for Restaurant Kenichi
#21 out of 277 restaurants in Hilo
#1 of 2 Asian Fusion in Hilo
Top Reviews of Restaurant Kenichi
04/10/2024 - MenuPix User
03/08/2024 - MenuPix User
01/22/2024 - MenuPix User
02/15/2022 - MenuPix User
They do not answer the phone . We drove down to place a takeout order and was told the wait will be about an hour. We agreed on the wait time, placed our order and was told we would get a call. We left and came back an hour later to be told it would be another 15 minutes. The 15 minutes turned into 60 minutes...WE WAITED TWO HOURS FOR OUR TAKEOUT!!! And what made it worst, while standing outside we saw people walking in without reservations, being seated, getting their food and leaving before us.
We were not the only people waiting for two hours for our takeout. So the frustration was shared amongst a bunch of us as we compared our order times. Then we saw that some people either got a free dessert or had their entire meal comp.
By the time we got our food it was 8pm and our meal was not comp. We got two slices of dessert. We wondered if it was because our meal was $100 and they didn't want to lose any more money. My gripe with the desserts is that I'm on a keto diet and can't eat it.
We drove home to find the steaks were over cooked, dried and not seasoned. We ended up tossing those.
On past occasions when we sat in to dine, we experienced poor customer service by some of the waitresses and their attitudes were as if they could care less if we ever came back or not.
The food is mediocre to begin with. NOT WORTH THE WAIT!