Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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03/29/2024 - MenuPix User
03/03/2024 - MenuPix User
02/15/2024 - MenuPix User
01/02/2024 - MenuPix User
12/22/2023 - MenuPix User
12/07/2022 - Josh
I have never had such a rude experience in my life. Lady claimed to be named Tonymacina. I had to ask to substitute an artisan roll on my neck double which I've never had a problem doing and have been doing for years. Very rudely tried to tell me there would be an upcharge okay no problem upcharge me. Then after I told her I was okay with that she changed her story and said all she had an option for was a sesame seed bun, add a special request to the ticket and tell the kitchen, like every other time. The lady became combative after I said okay whatever just give me the french fries that I originally ordered then. When I pulled around to the window for my French fries you refuse to serve me anything at all while yelling at me I have the whole thing recorded because I was on a phone call at the time. Very very unprofessional and unwarranted so I just drove over to 103rd Street and I'm eating my McDouble sub Artisan roll with no problem. I'll update my review if a manager tries to make the situation right when I contact them tomorrow. But there is no excuse to treat a customer that way I was not being rude belligerent or anything of the sort, extremely unhappy and unacceptable.