Reviews for McDonald's

12/07/2022 - Josh
I have never had such a rude experience in my life. Lady claimed to be named Tonymacina. I had to ask to substitute an artisan roll on my neck double which I've never had a problem doing and have been doing for years. Very rudely tried to tell me there would be an upcharge okay no problem upcharge me. Then after I told her I was okay with that she changed her story and said all she had an option for was a sesame seed bun, add a special request to the ticket and tell the kitchen, like every other time. The lady became combative after I said okay whatever just give me the french fries that I originally ordered then. When I pulled around to the window for my French fries you refuse to serve me anything at all while yelling at me I have the whole thing recorded because I was on a phone call at the time. Very very unprofessional and unwarranted so I just drove over to 103rd Street and I'm eating my McDouble sub Artisan roll with no problem. I'll update my review if a manager tries to make the situation right when I contact them tomorrow. But there is no excuse to treat a customer that way I was not being rude belligerent or anything of the sort, extremely unhappy and unacceptable.