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#21 out of 354 restaurants in Springfield
($), Bagels, Coffee Shop
Hours today: 6:00am-2:00pm
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Location and Contact


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Location Icon 598 Sumner Ave
Springfield, MA 01108
Phone Icon Phone: (413) 732-2435
Neighborhood Icon Neighborhood: Springfield

Hours

Open Today:
6:00am-2:00pm
Monday6:00am-2:00pm
Tuesday6:00am-2:00pm
Wednesday6:00am-2:00pm
Thursday6:00am-2:00pm
Friday6:00am-2:00pm
Saturday6:00am-2:00pm
Sunday7:00am-12:00pm

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Restaurant Details

Delivery
No delivery

Payment
Credit Cards Accepted

Parking
Yes

Good for Kids

Attire
Casual

Alcohol

Reservations

Cuisines:
Bagels, Coffee Shop

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

Restaurant Description

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Reviews for Benson Bagels

#21 out of 354 restaurants in Springfield
#1 of 1 Bagels in Springfield

Top Reviews of Benson Bagels

review_stars 03/12/2024 - MenuPix User

review_stars 02/21/2024 - MenuPix User

review_stars 05/01/2020 - MenuPix User
Great bagels!!

review_stars 05/01/2020 - MenuPix User
This bagel shop has amazing food especially after new owners took over highly recommended

review_stars 12/30/2019 - MenuPix User
Bagels are good but they constantly use the same gloves to touch money, pens and the food you are about to eat. What’s the point of wearing the gloves?

review_stars 04/27/2012 - Duke
OK, so I'm done going here. Too bad really, the bagels are very good. The rudeness and bad attitude by that skinny blond woman spoils he whole experience. I feel sorry for the guy trying to manage the place. Who would want to put up with that all day.

review_stars 09/25/2011 - Judy
If you want to be treated rudely, this is the place to go. I went in this morning and bought two dozen bagels. The cashier, a blond girl in her 20s, looked at me, obviously annoyed, and said "FROM NOW ON, IF YOU WANT THIS MANY BAGELS, CALL AHEAD. WE ONLY MAKE SO MANY." No "please" or "we would appreciate it" -- nothing. After I paid, no "thank you." I would never go back.

review_stars 06/09/2011 - Laura
I completely disagree with the reviews that say that service is rude. Every time I go in they are very friendly and conversational. In fact, once I locked my keys in the car, and the "blond woman with glasses", who I think is the owner, actually offered to drive me to my house to pick up my spare keys ad brought me back! I can't imagine that happening anywhere else!

And since when does any restaurant not charge for at least some extras? Did you ever notice that McDonald's charges different prices for hamburgers and cheeseburgers? You're being charged for cheese!!!

review_stars 04/22/2011 - Duke
Why do people with such bad attitudes go into the service industry? Is it so hard to be a little pleasant to your customers? Rude and unpleasant service will certainly put this place under; it just a matter of time.

review_stars 01/16/2011 - satisfied customer
to the posters who are unhappy about being charged for the extras. i would fully expect to pay an additional charge for items that do not ordinarily come with that particular sandwich. after all, these do cost the business. try asking for an extra sweet & sour sauce with your nuggets. you'll be charged. extras are just that....extra

review_stars 12/19/2010 - jessica crone
Benson bagels has good bagels but the service is bad the woman at the register who seems to be the owner is rude and raises prices on there food. you are charges for your condiments cheese and all. this is crazy i understand the economy is crashing but come on 20 cents for lettuce Lil. this is crazy

review_stars 12/19/2010 - elissa martinez
this was my first time i have ever gone into Benson bagels in springfield it is a clean establishment but service is unacceptiable the blond woman with glasses was rude and baligerant she charged me 40 cents for lettuce ,tomato and cheese it was crazy the woman there needs to take angermanagemet clsses also have better customer service


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