Office Restaurant

($$)
View Menu
Jamestown Rd
Kennedy, NY 14747 (Map & Directions)
Phone: (716) 267-3285

Hours

COVID-19 Alert: Hours and menu options may be affected due to the COVID-19 corona virus. Please contact the restaurant directly for updated info.
Open Today:
12:15pm-10:00pm
Monday3:00pm-10:00pm
Tuesday3:00pm-10:00pm
Wednesday2:45pm-11:00pm
Thursday2:45pm-11:00pm
Friday12:00pm-11:00pm
Saturday12:00pm-11:00pm
Sunday12:15pm-10:00pm

Additional Dining Info

Delivery
No

Payment
Accepts Credit Cards

Parking
Yes

Good for Kids

Attire
Casual

Alcohol

Reservations
Yes

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

Restaurant Description

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Top Reviews of Office Restaurant

review_stars 
3.5 stars - Based on 5 reviews

review_stars 06/27/2020 - MenuPix User
love the burgers on Tuesday nite, and Tonite we had a great fish fry. Really crispy with flakey fish inside.

review_stars 05/02/2020 - MenuPix User

review_stars 05/01/2020 - MenuPix User

review_stars 09/14/2019 - Jon
Family went out to Pumpkinville for the day and decided to try something new for dinner. Live in Falconer so we have passed it before and decided to stop in to try it out. WOW... Where do I start? Went in with my wife, 4 kids, and daughter's friend. Waitresses first night... ALONE on a Saturday night.. Totally lost and clueless. When we got there, there was us, three 2-tops and a single. Seemed pretty chaotic for so few people. Manager was trying, but there wasn't anything he could do as the waitress was just lost. Ordered "Pasta Alfredo" for my daughter and waitress looked confused, so I had to point at it on the menu. By the way, this is a dinner and should have come with a salad, which I pointed out to the waitress, she wanted to argue that fact, and instead offered mashed potatoes to my daughter. So, a starch... with her pasta? Awesome... Actually, we ordered 3 DINNERS, and was only offered salad for one of them... and that was only AFTER she had gotten all of the orders, left, put them in, disappeared, came back because she realized that she forgot to ask us about what dressing we wanted for the salad, but again, NOT 3 of them... 1.. strange. SO, we ordered an order of deep fried mushrooms, and order of pizza fingers, and an order of stuffed peppers for appetizers. Then we ordered 3 dinners (Pasta Alfredo, Shrimp Dinner, and Fried Chicken), a burger, a chicken finger basket, an order of loaded french fries, and a crispy chicken sandwich. First thing that comes out.. one salad.. No bread, which we wanted as the baby was getting hungry/fussy. Mind you this is before our appetizers.. Then, almost immediately, an order of stuffed peppers. after 4-5 minutes an order of pizza fingers arrived, and then finally, an order of deep fried mushrooms. Waitress, totally flustered, asks if we need anything.. Yes, 4 empty drinks (STILL, since about 4 minutes after we sat down) a side of ranch for the mushrooms, as they didn't come with anything, and some bread, please. 5 minutes, 6 minutes, 7 minutes.. NOTHING... Finally I go to the bar to ask WTF was going on and if we could please get our drinks, rolls, ranch for my, now cold, deep fried mushrooms. But alas, bartender (manager) was nowhere to be found as he was trying to waitress as well... And OMG this is JUST the beginning it gets SO much worse!!! So food starts coming out... Still no bread, drinks, ranch.... Pasta Alfredo looked good, although it was supposed to come with garlic toast, which was not there, and the afore-mentioned salad, but it wasn't very good. My burger, looked and tasted pretty good, even though it was undercooked. My son's fried Chicken was pretty tasteless, My daughter's Shrimp dinner was good, and a side of mashed potatoes. But here's the problem, that's all of the food that showed up. Then after a few minutes the waitress comes back and asks how everything is and I point out that my pregnant wife is pretty hungry, and still has no food, and neither does my daughter's friend. Waitress looks immediately worried and disappears again. 4 minutes later manager shows up with daughter's friend's chicken sandwich, but still no chicken fingers or loaded fries for my wife. He's flustered, knows we're upset and keeps saying "I'll make this right. I'm so sorry. It's her first night" blah, blah, blah. (He really was trying, it wasn't his fault and at the end of this nightmare, he felt very bad about it... ) So now I'm perturbed and tell him that my wife still has no food, now he heads for the kitchen, as he does, my daughter's friend looks at me and goes, "Oh my God, is this cooked!?" She was about 4 bites into her crispy chicken sandwich and noticed that it was RAW on the inside... I'm not talking about undercooked, I'm talking about totally clear, slimy, RAW chicken. Served to a 13 year old child, who is now in tears as she is freaking out thinking that she is going to get very sick from it. SERVING RAW CHICKEN TO A CHILD, WHOA!!!!! At this point I had totally had enough. I told my family to get up and leave. I went to the bar, with my credit card in my hand, and attempted to pay. The manager told me that that would not be necessary, and we left. He felt very bad about what happened, but at that point I didn't want to hear it anymore. So basically they forgot to cook hers and my wife's meals, then they tried to rush it and sent out totally raw chicken, to a freaking child!! Somebody could get EXTREMELY sick from practices like this. Also, speaking of getting sick, why don't the cooks feel it is necessary to wear gloves? Ready to eat food should not be handled by bare hands... that's not my gripe today, but I'm just saying. My daughter's friend cried all the way home thinking that she was gonna get sick. I felt horrible for her. Needless to say, lesson learned. We will definitely not be going back to The Office. Kind of a bummer as it is local and I was actually looking forward to trying it out. Totally disappointed in everything. seriously EVERYTHING

review_stars 1 Review
1 review with a rating of 5.0 stars and no comment. This review is included in the calculation of the average rating of 3.5 stars which is based on 5 total reviews.


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