Delivery
Yes - call for delivery info.
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Add a description here.
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9 reviews | 33% | |
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6 reviews | 22% | |
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0 reviews | 0% | |
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1 review | 4% | |
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11 reviews | 41% |
08/03/2025 - MenuPix User
It's been a couple days since we ordered. Thought we would be nice and calm down.
Want to know why the two big wigs think it's ok to treat people wrong? They way way they act and talk is unprofessional. If they want buissness they need to change. If not people will leave bad reviews for all to see and won't go back.. Tried talking to them nicely but there is no dealing with them.
08/02/2025 - MenuPix User
We will not eat at this Orwell location again. The food has gone downhill. We feel the kids could be trained to know when food is done or overcooked. This is no big deal. These kids try hard and are so sweet.
The main problem is the big shots. (Owners, managers don't know what) They are so rude,unprofessional, mouthy,and more. The way they talk is terrible. We won't put up with it. They should not be able to run a business acting and talking as they do.
07/26/2025 - MenuPix User
Yesterday I was at work and heard my bosses treating a customer badly. The customer said she has had problems with orders but never complained. When asked why she said because if my female boss. They went on to basically tell her that's a lie next everyone likes her.
I feel bad for the customer because not everyone likes this boss. She can be very rude. I need a job so I just shut up and listen but my boss needs to be nice.
07/19/2025 - MenuPix User
Ordered from Orwell Capps and food never came. We never even got a phone call as for why. We ordered elsewhere and won't deal with them again. We tried to call and ask about our order but after trying 18 times and phone rings busy we gave up. What is wrong with calling to let someone know what is wrong with the delivery. We would of been ok with you asking us to pick it up. Now you lost our business.
07/13/2025 - MenuPix User
I want to say awesome job to all the teens who work at the Orwell location. You all do a great job. As for the grown ups, not so good. These g
Kids are doing an awesome job and I seen and heard disrespectful comments being made to them. That is wrong. They deserve respect.
07/08/2025 - MenuPix User
This place has gone downhill. It shouldn't take over an HR for delivery. Food wasn't even cooked all the way. We had to put it in oven.
06/25/2025 - MenuPix User
Capps food used to be good. The food now is either burned or undercooked. Last couple times we ordered our whole family got sick. We are a family of 6. We ordered couple weeks ago and we all got sick. We also ordered about 2 months ago and all got sick. The need to check there food.
06/21/2025 - MenuPix User
Orwell Capps used to be good but has gone down hill.
06/21/2025 - MenuPix User
Last couple times I ordered from Orwell Capps for was horrible. Pizza was burned. Salad lettuce was brown.. Wrings were cold. The delivery times each time was over an hour. This is wrong. The food should be edible if it takes this long.
I am considering going elsewhere.😭
06/11/2025 - MenuPix User
In the last few weeks I ordered from Orwell Capps and the food took over an HR to come. First time food was cold like it was sitting. I was willing to try again. Second week I ordered food was burned. If you're going to have people wait over an hour for food when their is only 2 people in the house it better be worth the wait.
05/29/2025 - MenuPix User
Nice people at Capps except one of the adult worker's. She is so unprofessional. I don't know how she still has a job. She was rude when she delivered my food to my house and also rude when I picked up items on my lunch break from work.
05/27/2025 - MenuPix User
Went to the Orwell Ohio Capps a few days ago and was wondering why an adult lady(not a teanager) was making a pizza and eating pepperoni and cheese while doing so? She never even washed her hands after eating handfuls of food, she just kept making the pizza. Other people are going to use these iems. I hope she was making this pizza for herself because I definitely don't want her touching my food.
This is gross and unprofessional. I understand people get hungry but ask for a break if your hungry. If you want some cheese and pepperoni get a container and put it in and take a break. Don't reach in the container of cheese and pepperoni and eat while making someone's food.
For goodness sake your a grown lady not a kid or teenager. This is health risk for the customers. I hope people consider this and go elsewhere.
06/07/2024 - Linda C.
friendly service and great food
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