Restaurant Details
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Yes
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Yes
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04/03/2024 - MenuPix User
02/23/2024 - MenuPix User
04/23/2020 - MenuPix User
Will never eat at Gozen London on hyde park again!!
Decided to support a local business today and ordered some food from here. Ate here many times before and loved the staff and food but I will never eat here or recommend this place again after speaking to the owner for the first time today.
Not sure if this whole covid19 thing got to his head but he was extremely rude with a poor attitude all over us asking if it was possible to get a circular container instead of a square one for presentation for a gift.
Even ordered more food to fill it but he spoke to my wife in a very demeaning way over the phone and in person where I had to go back into the restaurant and confront him about the situation of why my wife was so distraught after coming out and why it was such a big deal it got to the point where we were yelling at each other in front of his staff inside the restaurant. His words, "If you don't like my attitude then do not eat here".
Do not eat here if you like to support condescending people. Don't get me wrong the staff is great and I've always enjoyed eating here before but not after meeting the owner for the first time. No wonder he doesn't engage his customers ever in the restaurant... Guy has no people skills, no excuse if he has a bad day to treat someone like this. I hope he doesn't get this same kind of treatment if he's ever admitted to the hospital cause my wife wouldn't want to be treated like that as a nurse by one of her patients.
Seems like he has got more similar reviews of his attitude. Customers support businesses like that, give your money to someone else that has a good business and ethics than this guy..