This restaurant has been reported as permanently closed. Click here if it has reopened.
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
No
Cuisines:
Chinese
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
*This restaurant has closed. If this restaurant is open or has reopened, just let us know.
Is this your restaurant? Click to add your description here.
09/20/2014 - txgirl
TERRIBLE! Avoid this place! This place is a dump.
The Gourmet House of Hong Kong has disgusting food, a dingy, dirty interior, and extremely poor customer service. The food is by far the worst Chinese food I've had in my entire life. It was so bad, it was totally inedible. I ordered take out wonton soup and green curry chicken. When I got home and opened the chicken curry, I found a fist sized ball of gristle and the broth was foul smelling and very watery. The chicken itself looked grey and appeared to be bad. The vegetables were so over cooked they were falling apart. The whole dish looked and smelled very old. The wonton soup was supposed to be full of fresh vegetables, but there was only one snow pea and a few pieces of old wilted cabbage and 2-3 carrots for a large bowl. I was afraid to eat any of it because I didn't want to get food poisoning, so I called and told the manager that I wanted to return my order. I explained that I had not taken one bite and would show that to her when I got there. A few minutes later, I returned to the restaurant and showed them the food. I pointed out the huge ball of gristle and the skimpy wilted vegetables. However, the owner and manager did not care. They did not apologize and the owner had the nerve to ask me where her rice was. I tried to express my concerns and showed her the food. She told me she "didn't care" and asked loudly "Where's my rice!" over and over. Their reaction was unbelievable. I guess the locals have learned to avoid this place like the plague. They never have any customers. The two times I've been in there during the dinner hour, it has been totally empty and every time I drive past them, the parking lot is vacant. Bottom line, with tons of other great restaurants competing for your business don't bother wasting your time and money with this place when there are plenty of other FRIENDLY Chinese places that will actually appreciate your business and treat you like a valued customer.
See all restaurants in Phoenix
