Sushi Ya

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1545 S State St
Orem, UT 84097

Phone: (801) 225-7760

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Neighborhood: Orem

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  3.9 stars - Based on 29 votes

#15 out of 316 restaurants in Orem

#2 of 6 Japanese in Orem

5 star				8 votes	28%
4 star				15 votes	52%
3 star				4 votes	14%
2 star				0 votes	0%
1 star				2 votes	7%

Top Reviews of Sushi Ya

02/24/2024 - MenuPix User

02/13/2024 - MenuPix User

09/18/2020 - MenuPix User
would give it 0 stars if I could.
I have been a loyal customer for over 10 years I’ve seen good and bad servers but not like the one today (September 18th 2020 )
The male server wanted us to seat right next to a table occupied by a family when the entire room was empty. I asked to be seated away from an occupied table due to Covid-19 guidelines. He pretended not to hear me and when I repeated my request he said loudly “jizz”
At that point I wanted to leave but first I needed to speak to the manager.
Again I requested to speak to the manager and he ignored me. I asked again and he physically put himself in front of me and said loudly “No manager”. I proceeded to walk around him and again he said “Jizz” I talked to the cashier, she was also hesitant to get a manager but I finally talked to an older lady and other males prepping food I explained how unprofessional and rude he was. He was yelling in his language making hand gestures the entire time. I don’t know if he is a family member but I do know that he will cause more problems if he continues to treat customers this way.
I told them how disappointed I was to had been treated this way after so many years as a customer, they only had about 4 customers in the restaurant, one of them was telling them that the same server was extremely rude and he saw him trying to stop me by physically putting himself in front of me when I asked to speak to the manager.
They said they had a table ready for me. I told them I wasn’t staying. At that point I just wanted to leave and never go back ever again. We left, no apologies were given at anytime.
The worst costumer service ever!

02/28/2018 - Jen
This place is horrible. The service is bad. It is dirty and the food tastes old and stale.