Reviews for Mythical Pizza

04/24/2024 - Esther S.
Food coma worth it

09/28/2023 - MenuPix User
high quality artesian style pizza, tried the chiken parm bites as well imo they should be called bombs because their da bomb ! friendly staff, will for sure be back!

03/01/2023 - Travis Elliott
We pass through B Springs regularly for travel and will be sure to make this a regular spot! Finally tried it and was not disappointed. Staff is great! Pizza was fantastic. Their custom drinks are great as well. Cool vibes. Good prices.

Thanks!!
-Travissssssssssss

02/28/2023 - Kristina Trump
My first time every at Mythical Pizza, and I'm hooked! I don't think I've ever had pizza go good in my life.

02/28/2023 - Kylie Tokar
Love the neon cryptid theme and youthful vibe this place brings to Berkeley Springs. The pizza options are based on classic favorites but with quirky and flavorful twists. It's still new (as of fall 2022) so they've got a few kinks to iron out, but the staff is so friendly and it's obvious they're working hard to meet everyone's needs! We were unable to call in our order, but we placed it on arrival and it was done in 15 minutes. Plus it was a great price for a customizable pizza!!

02/22/2023 - Harvey Smith
First time experience with Mythical Pizza, and it won't be my last! Two slices of pizza and a drink for lunch was only $6.50!!! I can't even get a burger at McDonald's for that these days. The customer service here is amazing, and they'll go out of their way to help you if you're lost on the kiosk (like I was).

02/21/2023 - Homestar
Absolutely fantastic. The staff here is amazing and is always willing to go the extra mile. Food comes out hot, fast and delicious. Would highly recommend!

01/10/2023 - Adam
Had good experiences inside the restaurant, till we made the awful mistake of ordering to be delivered on line. Food never showed, Caitlyn (rude) told us it was our problem (because the manager Cal had told her to say that) and we needed to sort it out with DoorDash (according to them as DoorDash is a 3rd party company its nothing to do with them when customers dont get the food they paid for). Refused to replace the order they said was delivered when it wasn't and refused to refund. I posted a negative feedback on their Facebook page of which they decided instead of apologizing and refunding the order I never received, to have a full blown argument instead. Ridiculous. The pizza is good, the attitude towards problem resolution is abysmal.

Update: Further to my review, Cal the manager proceeded to trash me on Facebook without using my name with more lies about how they had the order ready by 30 minutes early (order placed at 6:25 with estimated 6:40 delivery and how I had been rude to their wonderful young staff. However, they blocked me on Facebook so I couldnt defend myself with 'facts' and so I proceeded to call the restaurant and Cal stated I was banned from the restaurant and hung up. Never at any point was any recourse offered by the restaurant to resolve the issue i.e. replacement, order, refund etc etc etc. Just character assassinations on Facebook.

Its a shame, the Pizza is good, nice interior but customer service stinks to high heaven.