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Luigi's

($$)
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421 N James St
Rome, NY 13440 (Map & Directions)
Phone: (315) 334-9400

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Additional Dining Info

Delivery
No

Payment
Credit Cards Accepted

Parking

Good for Kids

Attire
Casual

Alcohol

Reservations

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

Hours

Mon-Thu: 11am - 10pm, Fri-Sat: 11am - 11pm, Sun: 11am - 9pm

Restaurant Description

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Top Reviews of Luigi's

review_stars 11/25/2016 - Ashley
Ordered 2 pizzas and wings. We were told it would be about a half an hour for delivery. After waiting for almost an hour and a half, I called to check why our food was still not here. I was told that the deliveries were backed up and the driver was just leaving the restaurant and our delivery would be arriving very shortly. After at least another 40 minutes or so our food finally arrived. We were given no apologies for the now 2 hour wait and the food was cold. The chicken wings were barely cooked, even though we had requested at the time of order that they be cooked extra crispy. When my fiance brought the food back to the restaurant to request a refund, the owner preceded to call him a liar and say that it did not take that long for our food to get here and offered no sympathy or even a simple apology. Very unprofessional and horrible customer service. Needless to say we will never be dining from Luigi's again.

review_stars 11/22/2016 - jim
moved here for college from nyc. absolustly the best ive had since i left home, if not better! theyre prices you cannot beat, the wings are too die for, definite best in rome hands down

review_stars 02/05/2016 - Rick
Ordered a cheeseburger and loaded fries. loaded fries looked like they cut up one piece of bacon and used sliced cheese, absolutely horrible... cheeseburger was decent until you bit into the lbs of mayo. Safe to say i will never order from there again.

review_stars 05/24/2014 - Kim and Norm
Great food and very friendly people. We had the Chicken Parm and it was very tender and delicious! Thank you to John, Harold and our waitress Donald.....!!! LOL! You guys are the best! See you next year!

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