Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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04/12/2024 - MenuPix User
12/06/2023 - MenuPix User
08/18/2022 - MenuPix User
It was a Friday afternoon my mom and I went there for a quick bite to eat because we were out shopping for the day. Ordered and paid for our food about 15 mins went by and still haven’t gotten our food so we went up to check to see what’s going on. Long story short our order was never started. The clerk had us check our order on the screen to see if it’s on there wasn’t on there receipt was in the trash. Clerk said she was going to wash her hands but was over by the fries before she even did that probably even scooped them out before heading to the sink. Since the receipt was found they started making our order they got half the order done but it got to the point I asked for some kind of compensation for the wait by this time a total of 25 min to a half hour has gone by and we still was not able to get our order and sit down to eat. They said they could give me a free frosty I asked for a refund so the clerk checked with the manager came back she refunded our money but after she refunded it we were told they couldn’t make the rest of our order. First off okay then that should have been stated before refunding our money that we can’t get the rest of our food. The manager could not come out to the front and speak to us like she should have instead made up a fake name because we were ready to call them in to customer service to complain. Whatever happened to making the customer happy especially after waiting all that time. Since the pandemic there have been many restaurants that are just not the same. Customer service sucks you’ll be lucky to go out to eat somewhere and get the type of service you should have.
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