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9 people voted
Ice Cream Forest & Restaurant ($) $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Menu



1011 136th Ave
Holland, MI 49424 (Map & Directions)
(616) 994-9770

Cuisine:   Desserts, Ice Cream
Location: Ottawa County > Holland
Delivery: No Attire: Casual Reservations:
Wifi: No Parking: Yes Alcohol:
Good for Kids: Outdoor Seats: Payment: Accepts Credit Cards
 

User Reviews for Ice Cream Forest & Restaurant
Sally posted on 05/30/2013
Rating & Review:
review_stars
I have been at this business many times. The selection is great and the prices are even better. I was always served promptly and the staff was always professional. The inside of the building is clean and orderly. I usually eat outside at the tables provided. I would recommend this business over Captain Sundae anytime.
Jennifer posted on 05/09/2013
Rating & Review:
review_stars
I am appalled by this "restaurant". I went to order ice cream in the drive thru on a Thursday at 4pm. The location was not busy with only 4 vehicles in the parking lot and 5 in the drive thru. I waited over 15 minutes before I was even to the order post where I waited another 8 minutes before I asked, "hello?", to which I received a reply of "You will have to wait a couple more minutes please". So I waited another 4 minutes before I was able to order and then pulled up. If my kids weren't desperate for ice cream I would have pulled away before I even ordered. So I waited another 16 minutes before making it to the window to pay for my order. During this time my infant woke up and screamed the entire time I waited for my ice cream. I paid and was handed my ice cream. My order was not correct and missing ingredients that I paid extra for, not to mention it was already half melted when I received it. I told her what I was missing and asked why it was taking so long to receive ice cream. I received no answer and she walked away. When she came back she brought me my missing ingredients in a little cup and walked away again. I will never go back to this location. I could have gone to the store and purchased everything and made my own at home if I knew it would take this long. The wait time was unforgivable as was the rude service. I wouldn't recommend this ice cream store to anyone, especially after finding out shortly after that this location was the site of a gang shooting. Keep your kids safe and happy and take them to Dairy Queen or Captain Sundae.


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